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© Fischer Travel Stacy Fischer Rosenthal is the president and owner of Fischer Travel and has been in the business for 40 years. Her clients pay a $100,000 initiation fee to become members at Fischer Travel. Fischer Travel - Stacy Fischer Rosenthal is the president and owner of luxury travel agency Fischer Travel.
- We've never seen delays and cancellations at the magnitude we're experiencing post-COVID.
- This is Stacy Fischer Rosenthal's story, as told to writer Amber Gibson.
This as-told-to essay is based on a conversation with Stacy Fischer Rosenthal, the president and owner of luxury travel agency Fischer Travel who's been in the business for 40 years. Her clients pay a $100,000 initiation fee to become members at Fischer Travel, which has already gained seven new clients this year and is considering raising the initiation fee. The following has been edited for length and clarity.
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Flight delays and staffing shortages are creating difficulties for flight attendants. Here's how much money flight attendants at 10 airlines say they make.
- It has not been easy for flight attendants amid staffing shortages, flight delays, and cancelations.
- Some airlines have offered pay bumps or other incentives to alleviate the labor shortage.
- Flight attendant pay differs based on airline carrier and experience.
It has not been an easy couple of years for flight attendants.
Current staffing shortages, flight delays, and cancelations have left some flight attendants feeling overworked and underpaid.
"This has been the most trying time in our entire history of our careers," said Sara Nelson, the international president of the Association of Flight Attendants-CWA union.
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Airlines have canceled thousands of flights this summer as carriers cut back schedules to minimize disruptions and avoid long wait times, sometimes due to staffing shortages.
"Flight attendant pay is very wonky," Nelson said. Most airlines pay flight attendants based on a formula for each hour they're in the air. Flight attendants have pay protections, so they don't miss out when a flight is canceled, but "what it might mean is that you're away for longer for the same amount of pay," according to Nelson.
Recent chaos in air travel comes after a difficult two years for flight attendants, who have had to deal with an uptick in unruly passengers who resisted the federal mask mandates that were in place until April of this year.
In some cases, airlines are providing bonuses or additional payments to recognize the added work flight attendants have had to contend with since the pandemic.
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On June 2, Delta officially started paying flight attendants during the boarding process, which one Delta flight attendant told Insider is the "worst part" of their job.
Airlines like United and Spirit recently offered temporary pay bumps to flight attendants and pilots to alleviate labor shortages.
While the median salary for flight attendants in the US is about $62,280, according to the Bureau of Labor Statistics, the pay can vary depending on the airline, and the flight attendant's level of experience, among other factors.
Some flight attendants have reported their salaries on job-listing sites like Glassdoor and PayScale to help prospective applicants get a better sense of their compensation. These salaries are self-reported to the websites and are an average of all flight attendants who chose to write in.
Here's how much flight attendants say they make working at 10 major carriers, according to data on Glassdoor and PayScale.
Read the original article on Business Insider
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Delta flight attendants say they earn between $33 and $51 an hour.
PayScale average hourly rate: $51.17
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Delta flight attendants who reported to PayScale: 25
Glassdoor average hourly base pay: $33
Glassdoor average yearly base pay: $70,182
Delta flight attendants who reported to Glassdoor: 1,032
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American Airlines flight attendants say they make $41 per hour or about $64,000 per year.
PayScale average hourly rate: $41.49
American flight attendants who reported to PayScale: 40
Glassdoor average hourly base pay: N/A
Glassdoor average yearly base pay: $64,145
American flight attendants who reported to Glassdoor: 1,342
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Flight attendants for United Airlines say they make between $34 and $38 per hour, on average.
PayScale average hourly rate: $38.97
United flight attendants who reported to PayScale: 39
Glassdoor average hourly base pay: $34
Glassdoor average yearly base pay: $70,927
United flight attendants who reported to Glassdoor: 1,235
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Southwest Airlines flight attendants say they make between $29 and $35 per hour.
PayScale average hourly rate: $35.01
Southwest flight attendants who reported to PayScale: 29
Glassdoor average hourly base pay: $29
Glassdoor average yearly base pay: $60,512
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Southwest flight attendants who reported to Glassdoor: 554
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JetBlue flight attendants say they make $21 to $26 an hour.
PayScale average hourly rate: $21.34
JetBlue flight attendants who reported to PayScale: 15
Glassdoor average hourly base pay: $26
Glassdoor average yearly base pay: $54,286
JetBlue flight attendants who reported to Glassdoor: 337
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Allegiant Air flight attendants say they make about $25 an hour, on average.
PayScale average hourly rate: $24.88
Allegiant flight attendants who reported to PayScale: N/A
Glassdoor average hourly base pay: $24
Glassdoor average yearly base pay: $51,296
Allegiant flight attendants who reported to Glassdoor: 221
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Flight attendants for Spirit say they make around $22 an hour.
PayScale average hourly rate: $21.94
Spirit flight attendants who reported to PayScale: 7
Glassdoor average hourly base pay: $22
Glassdoor average yearly base pay: $45,986
Spirit flight attendants who reported to Glassdoor: 584
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Flight attendants for Frontier Airlines say they make between $20 and $26 an hour.
PayScale average hourly rate: $19.89
Frontier flight attendants who reported to PayScale: 16
Glassdoor average hourly base pay: $26
Glassdoor average yearly base pay: $54,531
Frontier flight attendants who reported to Glassdoor: 437
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Alaska Airlines flight attendants say they make between $27 and $39 an hour.
PayScale average hourly rate: $39.47
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Alaska flight attendants who reported to PayScale: 6
Glassdoor average hourly base pay: $27
Glassdoor average yearly base pay: $56,930
Alaska flight attendants who reported to Glassdoor: 268
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Hawaiian Airlines flight attendants say they make $27 an hour or about $57,000 per year.
PayScale average hourly rate: N/A
Hawaiian flight attendants who reported to PayScale: N/A
Glassdoor average hourly base pay: $27
Glassdoor average yearly base pay: $56,750
Hawaiian flight attendants who reported to Glassdoor: 37
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I've been doing this for 40 years and I've not seen anything quite like it in terms of chaos.
COVID has left long-term negative effects on all aspects of travel: Airlines are dealing with staffing issues, hence the cancellations, and there's a huge shortage in general in the hospitality business – hotels, restaurants, guides, drivers, and greeters. The demand for travel is there — there's just a shortage of supply.
We are accustomed to delays and cancellations, but never at the magnitude we're experiencing. The reason people come to us is they want to feel taken care of, to have flexibility, and to have options.
Recently, my team planned an independent trip for a new client.
We arranged French lessons for her in Provence, hiking and biking guides, and people to have dinners with her for casual French conversation. Then, after two days, the hiking and biking trails were closed because of the heat so she decided to just go to Paris instead.
I felt bad for the providers that we found, but understood that she would rather be in a city, and be inside and have a museum experience. And so now we're crafting this completely different itinerary for her for Paris; we arranged chocolate-making and croissant-baking classes, and professional shoppers to take her out for a day of fashion, and we were able to curate this with just two days' notice.
10 of the Best Places to Travel After Retiring
Travel expert Pauline Frommer offers her picks for places to go when you're finally free of that work schedule.
Pre-COVID, people traveled for maybe a week to 10 days. What we're seeing now is families and multi-gen people traveling for four to eight weeks this summer.
The intensity of planning a trip of that magnitude is huge. Sometimes when they are leaving, we don't even have the back end of the trip completed yet because we're still waiting for answers from the client, and waiting for confirmations from suppliers because everyone is so delayed. Even in the very best hotels anywhere in the world, concierges are short-staffed.
Lost bags are also a huge issue that's more prevalent than ever before.
On another recent trip, a client's daughter, who is an equestrian, traveled from London City Airport to Nice, and checked her medication and equestrian equipment. Her bag didn't make it to Nice and it was the week of the Queen's Jubilee.
She was offering a £5,000-reward for the bag. We sent people to both airports and nobody could find it. That was on Monday. On Tuesday, when they hadn't recovered the bag, I thought, what if we pack another bag in New York and we fly it to Nice.
I couldn't spare an employee so I called a friend of mine. The client's assistant packed the bags in New York, I had a driver pick up my friend from New Jersey, and she boarded a 7 p.m. United flight out of Newark. A driver met my friend in Nice and they delivered two bags to the Hotel du Cap-Eden-Roc. My friend spent two nights in Nice, then flew back on Friday.
She literally dropped everything to get on that plane, and our client's daughter had her riding things and medication on Wednesday.
COVID is still an ever present issue, too.
At least three times a week, there's a 411 about somebody needing to get off a yacht, or get staff off the boat or get new staff in, because somebody got COVID.
We had a new client who was at a bachelorette party on Exuma in the Bahamas in May when she tested positive for COVID. Her parents called and wanted to get her home, otherwise she had to go to a quarantine hotel in Exuma for a week. I remembered reading something about the Rosewood Baha Mar flying people home if they were positive, so I called the managing director, and within three hours we had her on a private plane to Miami, through Trinity Air Ambulance for $15,000.
Having a human travel agent right now is more important than ever.
We have amazing relationships to get things done correctly. We're overseeing every move our clients make, checking them in, facilitating the greeter, car and driver, plus constantly monitoring any airport shutdowns, flight cancellations and entry and exit requirements. It's an ongoing process of reconfirming two or three times to ensure everything goes smoothly.
We are the one point of contact for the whole trip and we don't pass that off to other people. If there was one thing I'd love to change, it would be that the service levels would be back and the response time would be a lot faster.
We're seeing the most interest in Europe right now. Not that people didn't go the last few years, but it's so popular right now and people are missing it. Big families are traveling for weeks at a time to one or multiple destinations. It's not just getting the villa, it's staffing the villa and providing the sightseeing, activities, restaurants, etc. There are so many different facets to every trip.
Creating magical, memorable moments is the best part of our job. Travel is not one size fits all. I try to stay in the moment, and welcome the new business and welcome the challenges and opportunities. We're working so hard and when people appreciate what we're doing for them, there's nothing like that.
We've been hiring because of the demand and we know that it will take time for people to learn our business.
I just hired five students coming out of amazing colleges like Cornell University School of Hotel Administration.
I look for a passion, listening skills and openness to being creative. Obviously, you have to be very detail-oriented, too and you have to come in with a very open mind to work on a team because that's how you'll be successful here. We are all bringing our skill sets and travel knowledge into the equation to help our clients.
Read the original article on Business Insider
10 of the Best Places to Travel After Retiring .
Travel expert Pauline Frommer offers her picks for places to go when you're finally free of that work schedule.