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US: Customer Service Workers Are Sharing The Most Clueless Customers They've Seen, And "Oblivious" Is An Understatement

Reversing a Trump-era decline, more people are now coming to the US — and fewer are leaving

  Reversing a Trump-era decline, more people are now coming to the US — and fewer are leaving Net international migration to the United States has increased for the first time since 2016, according to the US Census Bureau. For the first time since Donald Trump was elected president the number of people coming to the United States versus those leaving has increased, according to data from the US Census Bureau, which projects that net international migration this year is projected to exceed 1 million people. "This is the first time net international migration increased since 2016, marking the largest single-year increase since 2010," according to the bureau.

Recently, some very patient employees shared some stories about the most clueless customers they've had to deal with on their shifts. Here are a few more examples:

1."When I worked at Blockbuster, we would always have customers get us mixed up with Hollywood Video. So many of them tried to give me their Hollywood Video card to check out, or we would receive Hollywood Video movies in our return bin. Customers would argue that they returned that overdue DVD only to find out they returned it to Hollywood Video instead. We eventually worked out an exchange system with the closest Hollywood Video location as they would get our movies all the time too."

LambNic18

Republican Rep. Marjorie Taylor Greene is officially divorced from her husband

  Republican Rep. Marjorie Taylor Greene is officially divorced from her husband Her husband first filed for divorce in September, stating that their marriage had been "irretrievably broken." The divorce was finalized on Thursday.Interactions with the America First Foundation leader have also prompted GOP politicians  to deny knowing who Fuentes is and what he stands for. Embattled former President Donald Trump is currently trying to distance himself from Fuentes following a Thanksgiving holiday sit-down at Mar-a-Lago that included the rapper Ye, formerly known as Kanye West.

2."I worked at a Michaels about 10 years ago, and they have a wedding decor/DIY section. A man came in late one Friday night asking if he could get a marriage license, as his wedding was the next day. '...Sir, this is a craft store, not a courthouse.' I've always wondered how that worked out for him."

sunshinegenocide

3."I work in an office building, and unfortunately our particular office is right next to the main entrance, so people often come to our door asking directions (even though there's a directory in the lobby). One time a man was banging on our glass doors before work demanding to be let into the offices across the lobby. I explained to him that they were a different company and that I couldn't let him in, even if I wanted to. He screamed at me that he was going to tell the owner (of the other company) how rude I was to him. OK."

olivemama

Judge kept FTX execs' plea deals secret to get founder to US

  Judge kept FTX execs' plea deals secret to get founder to US NEW YORK (AP) — A judge kept secret that two of Sam Bankman-Fried’s closest associates had turned against him so the cryptocurrency entrepreneur wouldn’t get spooked and fight extradition from the Bahamas, according to court transcripts made public Friday. U.S. prosecutors in New York waited until Bankman-Fried, the founder of the collapsed crypto exchange FTX, was in FBI custody before revealing that his business partners, Carolyn Ellison and Gary Wang, had secretly pleaded guilty to fraud charges and were cooperating, which can earn them leniency at sentencing.

4."I work in IT at a university. Years ago when I was answering the main phone line, I get a call from this woman asking about the status of her ticket. I can't pull her up in the system. After a bit of back and forth (including me asking if she's faculty or staff), I find out she's in another state trying to reach her company's IT. Apparently, the different area code didn't tip her off. Bonus: She called again a few months later."

— maetelle Scyther5 / Getty Images/iStockphoto © Provided by BuzzFeed — maetelle Scyther5 / Getty Images/iStockphoto

5."I used to work customer service at Peddler’s Village, a tourist attraction in Pennsylvania. I got a call from a guy asking about our yurt rentals. It took about 10 minutes of confused conversation before we realized that he was trying to call Paddler’s Village, which is a campground in Michigan."

hailcthulhu

6."When I worked at my local Red Cross, a woman called and said her purse had been stolen. I asked if she had filed a police report, and she said, 'No, and I don't want to.' I asked what she wanted the Red Cross to help with, and she told me that the Red Cross should give her the amount of money that was in her stolen purse."

jenniferr4786d9525

Congress just approved a bill to allow Americans to save a lot more for retirement — but it might help the wealthy the most

  Congress just approved a bill to allow Americans to save a lot more for retirement — but it might help the wealthy the most The spending bill Congress just passed gives Americans more time to save for retirement. But it could benefit the highest earners the most.On Friday, Congress passed its $1.7 trillion bipartisan spending bill by a 225-201 vote, with Rep. Rashida Tlaib voting present, to allocate funding for the upcoming fiscal year. It touched on a range of topics from TikTok to higher education to healthcare.

7."I used to work in a busy medical complex. People came in constantly complaining about the size of the parking spots. While I wore many hats throughout my seven years of employment there, painting the lines in the parking lot were not something I was responsible for! It was fun telling people that too!"

— Courtney Amanda Oleksandr Filon / Getty Images/iStockphoto © Provided by BuzzFeed — Courtney Amanda Oleksandr Filon / Getty Images/iStockphoto

8."Mostly it's been working in coffee, so not a huge stretch, but we got many Starbucks-minded people. We had iced-blended, and they would ask for a Frap. They wanted a medium and would ask for a grande. One of my coworkers hated this so much that he would put a sign at the register that said, 'This is not Starbucks. We have small, medium, and large, not Venti-Trenti-Crappucinos.' People took it in stride and laughed, but it was a huge pet peeve of his, LOL."

morganleslay

9."I worked as a cashier in a drug store for a few years as a teenager. I had so many 'WTF' moments at that job, but the one that stuck with me the most was an older man who kept asking me questions about his prescription. He had questions about the side effects, what symptoms he had, and what these pills would do for it, etc. I calmly told him several times that I was just a cashier and that if he had questions about his medication, he needed to go back to the pharmacist at the other end of the store. He started screaming in my face and slamming his hands on my counter telling me I was useless at my job and how dare I take a job like this without knowing 'a goddamn thing' about his medication. I calmly grabbed my phone, called the pharmacist (also the store owner), and asked him to come to grab this guy, when the pharmacist came over he looked at the guy and goes, 'Joe, we talked about this. Come with me.'"

© Provided by BuzzFeed "The pharmacist took him back over to the pharmacy counter. That guy came back regularly and would make a point of walking past my till and muttering, 'Useless girl.' I always just gave him a big smile and told him to have the best day." — Lww Alexanderford / Getty Images

10."I worked in the office of a pest control company, and we would get calls from people that had computer issues because their computer had a 'bug.'"

stacirpierce

Trump called himself 'clairvoyant' and claimed that the US is 'dying from within' in a series of Christmas messages

  Trump called himself 'clairvoyant' and claimed that the US is 'dying from within' in a series of Christmas messages Donald Trump railed against his usual targets, including Democrats, the FBI and the media in a slew of Christmas Day posts on Truth Social.Trump started his festive messages by wishing "Merry Christmas to EVERYONE" on Saturday, including to "Radical Left Marxists that are trying to destroy our Country, the Federal Bureau of Investigation that is illegally coercing & paying Social and LameStream Media" —  all of his regular targets.

11."I used to work in a bakery, and someone once asked me if we had autistic bread. I was like, 'Do you mean artisan?'"

Insomniaticnimrod

12."On my slower day shift, the phone rang at the restaurant I work at. I answered with '(name of the place) Saloon.' The guy in an obvious panic started talking a mile a minute about trying to figure out what time his dog's grooming appointment was. It was so funny because clearly the wife put him in charge and he was freaking out he was going to blow it. I tried so hard not to laugh and make him feel worse. After his minutes of rambling and getting more and more panicked, I explained that we were a bar in a tourist town and while I personally loved dogs, we didn’t do any sort of dog grooming. He just said the most defeated, 'Oh, I’m sorry,' and hung up. I burst out laughing after I hung up the phone and looked it up online. Turns out, in another area, there IS in fact a dog Salon with the same name as us. I guess he just typed one too many 'O's'."

claneb94

13."I once had a lady ask how she could make reservations for our yacht, who then got upset when we said we didn’t have a yacht. You know, because it was a hotel in the middle of the Arizona desert."

— phoebef4fcca66c1 Photogoricki / Getty Images/iStockphoto © Provided by BuzzFeed — phoebef4fcca66c1 Photogoricki / Getty Images/iStockphoto

14."Years ago when I was a Disney cast member, I picked up a shift just walking up and down Main Street USA and helping out/talking to customers/clearing streets for the parade. I had only been employed with the company for about five months. An irate customer walked up to me holding her map wide open and practically shouted at me, 'Where is the Harry Potter land?' Now, not being allowed to say, 'It's at Universal Studios, a competition theme park,' I had to find a more creative way to tell her that those rides are not located in this or any Disney World park. She got even madder and insisted that because she saw it on her (non-Disney) hotel TV that meant it was at this park and both me and the map must be wrong. After a few more minutes of trying to convince her, she stormed off...to the next cast member about 15 minutes away to literally have the same exact conversation."

bradleyw4

Postal Service pledges move to all-electric delivery fleet

  Postal Service pledges move to all-electric delivery fleet WASHINGTON (AP) — In a major boost for President Joe Biden's pledge to eliminate gas-powered vehicles from the sprawling federal fleet, the Postal Service said Tuesday it will sharply increase the number of electric-powered delivery trucks — and will go all-electric for new purchases starting in 2026. The post office said it is spending nearly $10 billion to electrify its aging fleet, including installing a modern charging infrastructure at hundreds of postal facilities nationwide and purchasing at least 66,000 electric delivery trucks in the next five years.

15."I work at a veterinary hospital, and we’ve had people ask for medications or medical advice for themselves. This one guy asked if he could have some antibiotic ointment for his skin rash (yes, he showed the vet his rash unprompted). I understand people don’t want to go to a human doctor, and we do have some of the same medications that human pharmacies do. However, the doctors at my job are VETS. They do not and cannot treat humans. Yes, people complain about that sometimes. The guy with the rash had to have this explained to him multiple times. No sir, please put your rash away. Go to a human doctor."

— electricbutts Simonkr / Getty Images © Provided by BuzzFeed — electricbutts Simonkr / Getty Images

16."Once I had a person call and ask what time the next flight to Sydney departed and was upset that I couldn’t tell them, even after I explained that this was a small local railway station, not, in fact, Melbourne international airport."

philipn4226793a2

17."Twice I worked at art galleries that had women's names as part of the business name. At both locations, we got multiple phone calls over the years from men trying to schedule nighttime appointments. This is odd because we had regular business hours but did sell high-end artwork, so it was possible that someone might want to come after hours if they were very rich or famous. One man was annoyed that we wouldn't come to him, which, I mean, how would we transport an entire business to someone's house? Finally, my boss asked him, 'Sir, are you trying to schedule an appointment to look at artwork?' No, he thought we were an escort service. So you know, if you have a woman's name in your business name, just be aware that some people just assume that means you offer certain services."

c449114c2a

18."Dumbest customer ever was the woman that was writing a check (this was the late '90s), and I had to correct her because she was writing the wrong store name on it. She got super nasty and insisted what she wrote was the name of the store. Like, ma’am, I think I know the name of my workplace better than you. There was literally a large wall sign with the correct name directly behind my register. The manager ended up taking her check to make her go away."

A_Panda

19."I had a customer come to the drive-thru where I worked and asked if he could have 10 tacos… I worked at Starbucks. Also had customers order Diet Cokes every once in a while."

— kelseyb4318e050e Pacharah Aroonsongsook / Getty Images/EyeEm © Provided by BuzzFeed — kelseyb4318e050e Pacharah Aroonsongsook / Getty Images/EyeEm

Transportation Secretary Pete Buttigieg reminds Southwest Airlines CEO that thousands of stranded travelers are entitled to meal and hotel vouchers .
Pete Buttigieg told CNN that the Department of Transportation would hold Southwest accountable for its commitments to customers.Buttigieg told CNN that the Department of Transportation would hold Southwest accountable after he said the airline had promised the department in writing last summer that they would "take care of customers" during delays and cancellations.

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